Return and refund policy

If you are in any way unsatisfied with your order, we will be happy to offer an exchange, refund or replacement on all item(s) returned to us within 30 days of the date of receipt of goods in their original and unused condition. To request a return, send us an email at info@nanga-mai.com, informing us of your order number, the items you would like to return and the reason for returning them. We will email you within 3 working days to acknowledge the returns request and inform you of the procedure for returns.

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